Avoid network downtime, keep your costs under control by ensuring your microwave network is ALWAYS up-to-date and supported

AviatCare Lifecycle Support is a comprehensive network refresh program to ensure your microwave network is always up-to-date and supported with the latest technology, features and support. Keeping your microwave network current ensures LESS Downtime, BETTER Performance, and LOW/FIXED Costs.


Talk to your sales representative for detailed information.

The Challenge:
Public Safety Microwave Often Left To Deteriorate

In many cases, public safety agencies make one-time purchases for microwave technology and then, often for budget reasons, leave the network to sit, untouched for many years. Leaving the microwave network unsupported and vulnerable to technology obsolescence can create some serious problems.

NETWORK DOWNTIME: Out of date microwave that is not under a 24×7 support contract is more likely to cause issues. Preventive maintenance has been proven to reduce errors over time. In addition, ensuring microwave is updated with the latest software can ensure interoperability with other equipment in the network thus reducing failure possibilities.

POOR PERFORMANCE: The microwave network can suffer from poor performance with out of date software. New microwave software upgrades are constantly being made available by the manufacturer to enhance security, capacity, reliability and other capabilities. As traffic grows and security requirement change, the microwave network should be updated with the latest software and features.

HIGH COSTS: No plan for consistent financing means no funding to ensure these upgrades occur thus keeping the network in top-top shape. Financing for long-term care can often be challenging. Funding for evolution of LMR networks in the public safety sector is typically periodic. In most states, new financing occurs quite infrequently. Network operators might get fully budgeted across their network only every eight to ten years, or even longer.

WHAT’s MORE: Land Mobile Networks (LMR) are consistently under lifecycle support agreements. Why not apply the same approach to your microwave network?

The Solution:
AviatCare Lifecycle Support

The Always Up-To-Date, Fully Supported Microwave Network. Aviat’s microwave lifecycle support augments LMR lifecycle solutions for a full end-end network solution.

LESS DOWNTIME: Ensuring your microwave network always has latest hardware, software and features ensures lowest probability of failures in the network. Decreasing interoperability and security vulnerabilities, AviatCare Lifecycle Support optimizes uptime and network stability. Additionally, full 24×7 support with preventive site maintenance plays a huge role in ensuring your microwave network runs smoothly.

BETTER PERFORMANCE: Making sure you have access to the latest capacity, security, reliability and interoperability features ensures the microwave network performs at its very best. Your microwave network can now keep up with the growing demands for more data at greater overall network uptime.

LOWER/FIXED COSTS: With this solution, Public safety network operators get financial and operational stability to focus on their critical mission of safety throughout the state or region. That means budgeting for long-range support over the entire time span of the network’s operational life. It means providing all required monitoring, maintenance, and sustainment of the network. And it means full protection against technology obsolescence. New funding is seldom available when upgrades are required or desirable, so… AviatCare Lifecycle Support offers stability without surprise add-on expense.

AviatCare Lifecycle Support: What’s Covered?

AviatCare Lifecycle Support is designed to complement LMR support by providing complete coverage of the microwave system, including:

  • 24/7 technical support
  • Major and minor software upgrades
  • Upgrades of the functional components of the current platform including modem, mux and controller cards required to support software upgrades
  • Resources to implement software and/or hardware upgrades
  • NOC monitoring services
  • Annual preventive maintenance visits
  • Coverage for Aviat and OEM hardware
  • Coverage available for non-Aviat radios

As with LMR providers, our lifecycle support does not routinely cover platform upgrades, increased capacity, or passive components, such as waveguide, antennas, and power systems. However, options are available for planned and budgeted hardware upgrades for higher capacity or new features.

The AviatCare Lifecycle Support ensures your network doesn’t get out of date.

Most managed solution providers do not specialize in microwave technologies.

Mountainous or rugged terrain can be inhospitable for laying fiber, so many network operators integrate microwave links to complete their state- or region-wide communication networks. Others turn to microwave for cost and reliability advantages.

The catch is that the core competencies of many managed solution providers do not include extensive expertise in microwave technologies and practices. In addition, while microwave is technically covered, a typical LMR network operations center (NOC) can’t see into the microwave segment in a detailed way, and that segment becomes a black box. While microwave is a highly reliable network solution, it requires experienced, knowledgeable personnel to monitor the network, detect faults, assess performance, and address any problem that might come up.

Aviat’s role

Aviat is a leader in microwave technology and solutions. Our Lifecycle management package—AviatCare Lifecycle Support—enables public safety network operators to keep the microwave segment—and thus the entire network—running optimally. Since Land Mobile Radio (LMR) Network Operations Centers can see but can’t manage the microwave segments, we do the monitoring and services of that portion.

We offer comprehensive support capabilities, including technical assistance, software and functional component upgrades, and onsite maintenance and repair. We ensure your network does not get outdated.

Why should get this additional coverage?

With this service, operators of microwave networks can ward off technical obsolescence, enjoy consistent, budgeted costs for each year of the network’s operational life.

Talk to your sales representative for detailed information.


AviatCare Lifecycle Support Flyer: AviatCare Lifecycle Support
Avoid network downtime, keep your costs under control by ensuring your microwave network is ALWAYS up-to-date and supported. AviatCare Lifecycle Support is a comprehensive network refresh program to ensure your microwave network is always up-to-date with the latest technology, features and support. Keeping your microwave network current ensures LESS Downtime, BETTER Performance, and LOW/FIXED Costs.
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